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Privacy policy

Privacy Policy - Cookies

Welcome to the Site (hereafter the “Site”) published by the Company

This section is dedicated to our Privacy Policy. It helps you to find out more about the origins and use of the Browsing Information which is processed when you view our Site and your rights. This Policy is therefore important both for you, as you want to have a positive experience using our services and for us, as we want to answer your questions about viewing our Site clearly and in full, taking what you want into account.

For the purpose of this Policy, the term “Personal Data” refers to data which relates to you alone at any given time, regardless of the Device you are using. The term “Device(s)” refers to the physical equipment (computer, tablet, smartphone, phone, etc.) which you use to view or display a site, application, advertising content, etc. The terms “Browsing Information” and “Browsing” refer to the information relating to the connection of a Device to an electronic communication service at a given time. The term "Cookie(s)" refers to a text file which can be saved, if you so choose, in a dedicated space on your Device's hard drive, when viewing an online service using your browser software. A Cookie file allows its issuer to identify the Device on which it is saved, during the period of validity or registration of the Cookie.

1. Personal Data protection

Personal Data protection is a matter of trust and your trust is important to us. Any processing of your Personal Data is carried out in accordance with the applicable legal provisions. We want to inform you about how we collect and use your data below.

Our Site is the subject of a prior declaration to the CNIL (Commission Nationale Informatique et Libertés or French National Agency regulating Data Protection) under the number 1722197. is responsible for processing your Personal Data, represented by Thierry Petit.

1.1 What Data is collected?

To operate the Site, the Company may collect Personal Data. This data is processed in accordance with the intended purposes of collection. It is stored in conditions designed to ensure its security and confidentiality.

The data we can collect may include your so-called Personal Data, in that it identifies you as an individual. In particular, we collect your surname, first name, address, email address, password, order history, preferences and interests in "My Sales", delivery incidents and claims.

Some collected data does not allow us to identify you directly, such as your Browsing Information. We do not necessarily know which Device you are using, nor who you are at any given moment. In particular, this Browsing Information relates to the Internet Protocol (IP) address of the Device connected to the internet when placing an order, the date and time of the last log-in of a Device to our Site, the URL of the Device's internet page accessing our Site, the URL of the internet page accessed by the Device viewing our Site, the type of operating system used by the Device, the type and version of the browsing software used by a Device, the language used by the browsing software used by the Device, the user ID and the contents of a cookie file stored by us on the Device, the number of pages viewed, the number of visits to the Site and the Application.

The mandatory or optional nature of the data is highlighted during collection with an asterisk.

1.2 When is your Data collected?

We collect your data when you create your account, when you subscribe to the newsletter, when you place an order on the Site, when you browse the Site, when you participate in a game or competition and when you contact Customer Service. By placing an order on the Site, or after providing your Personal Data on the Site, you may also be informed of the Site's offers in the form of newsletters. If you no longer wish to receive these offers, you can inform us at any time by letter or by email (via the "Contact" section of the Site) or via the link to unsubscribe in your customer account.

1.3 What is your Data used for?

The collected data is required to manage your order and our commercial relations. The data is used by our internal departments to process your order, to combat fraud, to customise the display of the Site, depending on your preferences. We also perform audience measurements using the collected Browsing Information and log-in information.

1.4 Is your Data shared with third parties?

The data collected by on the Site is for us. We may communicate your data to our service providers to ensure that the tasks required to fulfil orders are carried out and to ensure the delivery of the goods and the performance of services.

1.5 Hosting your Personal Data

Your Personal Data is stored on secure servers in France.

1.6 Your rights

In accordance with the French Data Protection Act of 6th January 1978, you have the right to access, modify and oppose data concerning you held by

You can exercise this right by sending a letter to the following address: 1, rue des blés 93210 La Plaine Saint Denis or by email to

For any information about the protection of Personal Data, you can also view the CNIL website

2. Payment security

It is very important to us that your purchases are as secure as possible. As such, your transactions are confidential, encrypted and protected thanks to the SSL (Secure Sockets Layer) protocol. When paying for your order by credit or debit card, the transaction is between you and our partners MONEXT or ADYEN, recognised for their reliability when it comes to online transactions.

2.1 Storing your credit or debit card number for future payments

As a matter of principle, does not store your bank details on our servers. So for every order, you will need to enter the fields provided for this purpose during the purchase of your order. However, and only if you give us your consent, your bank details can be securely stored by the banking institutions chosen by to be used for future payments on the Site. To do this, all you need to do is tick the box “Remember my information” when paying. You can request the deletion of your credit or debit card saved on the Site at any time:

2.3 Combatting fraud uses several mechanisms in the fight against card fraud:

  • When you click on the “Confirm” button when placing your order, our bank verifies the validity of the card number and ensures that it has not been cancelled. In this way, you are doubly protected against abuse and fraud;
  • Our site also uses a programme called “3D Secure” which aims to combat fraud. When paying online, you will be asked to confirm your identity before completing the transaction (by being redirected on your bank’s site, by being sent an SMS or by answering personal questions such as your date of birth, postcode, etc.);
  • Lastly, we have implemented internal anti-fraud processing. We can therefore carry out checks to prove your identity and home address. As part of this, we will be able to carry out checks on the information which you provide us (such as: surname, first name, email address, delivery address etc.) as well as on the IP address used, on the history of your orders and transactions, on the characteristics of the relevant order and finally on the card used (type, country of issue and partial numbers communicated by banking and payment institutions, composed only of the first four digits and the last two digits, as well as its expiry date). If necessary, we may ask you to email us a copy of your ID and proof of address from the last three (3) months. These documents are not kept beyond the time required for the checks and are not passed on to third parties. reserves the right to cancel the relevant order and block the account. In the event that Showroomprivé.com does not receive the requested supporting documents within the specified period, it will cancel the order but will not block your account. You will be informed of the above by email.

In terms of this processing, we remind you that you have all the rights listed in article

1.6 above.

3. Social networks is active on social networks including Facebook, Twitter, YouTube.

To enable you to register and to make it easier to log in to our Site, you can authenticate yourself on our Site or one of our applications via a social network account. So, for example, all you need to do is click on the “Facebook Connect” button if you have a Facebook account which will automatically pre-fill your registration form. By clicking on this button, your data can be viewed and your information and activities can be published on your social network profile.

Our Site uses social plug-ins such as the Facebook “Share” button which enables you to share what you like and your interest in certain products.

To find out more about the protection of your Personal Data when it is collected, processed and used by social networks, as well as your rights and optional settings to protect your privacy, we encourage you to view the respective privacy policies of each of these social networks.

4. Cookies

When viewing our Site, Information relating to your Device’s Browsing (computer, tablet, smartphone, etc.) on our Site may be saved in “Cookie” files installed on your Device, subject to any choices you have made about Cookies and which you can change at any time.

4.1 What are Cookies issued on our Site used for?

Only the issuer of a Cookie is able to read or modify information contained therein.

(a) The Cookies which we issue on our Site:

When you log in to our Site, we may, subject to any choices you have made, be able to install various Cookies on your Device which enable us to recognise the browser of your Device during the validity period of the Cookie concerned. The Cookies which we issue are used for the purposes described below, subject to any choices you have made, which result from the settings of your browser software used during your visit to our Site.

The Cookies which we issue on our Site enable us:

  • to establish statistics and volumes concerning the frequency of use and use of the various elements on our Site (sections and contents visited, customer paths) allowing us to improve the interest and ergonomics of our services;
  • to adapt the presentation of our Site to the preferred display mode of your Device;
  • to remember information relating to a form which you’ve filled in on our Site (registering or accessing your account) or to products, services or information which you have chosen on our Site (contents of a basket for an order, etc.).
(b) The Cookies issued on our Site by third parties:

Due to the use of third-party applications on our Site, including social network applications, for example, certain Cookies may be issued by entities other than Showroomprivé.com. The issuance and use of Cookies by third parties is subject to the privacy policies of these third parties. We inform you of the purpose of the Cookies of which we are aware and how you can make choices regarding these Cookies.

Some Cookies are issued by our media owner partners. These Cookies do not identify you. They collect anonymous and non-personal information which is not related to any identifiable information. Media partners collect and use anonymous data related to your browsing history to display personalised adverts. These Cookies help to better understand your user profiles and to tailor adverts to make them more relevant to your needs.

Other Cookies are issued by Google Analytics. We use Google Analytics to collect information about how you browse our Site. We use this information to measure traffic and to improve the Site. The Cookies collect information anonymously, particularly the number of visitors to the Site and the pages visited. Since these Cookies are issued by third parties, you can choose to use their own tools to refuse their Cookies.

We may include third-party applications on our Site which allow you to share content on our Site with other people or to publicise your views or opinions regarding content on our Site to other people. This is the case with the “Share” and “Like” buttons from social networks such as Facebook, Twitter, etc.

The social network which provides such an application button is likely to identify you with this button, even if you did not use this button when viewing our Site. Indeed, this type of application button can allow the social network concerned to follow your browsing on our Site, just because your account with the social network concerned was activated on your Device (open session) as you browsed our Site.

We have no control over the process used by social networks to collect information about your browsing on our Site and associated with the personal data which they have. We invite you to consult the privacy policies of these social networks to learn about the purposes of use, including advertising, of Browsing Information which they can collect through these application buttons. These privacy policies must allow you to exercise your choices with these social networks, including configuring your account for each of these networks.

4.2 Your choices regarding Cookies

Any settings you may configure to manage Cookies may change your internet browsing and your access to certain services which require the use of Cookies.

You may choose to express and modify your wishes regarding Cookies at any time by using the methods described below.

The choices which are available to you via your browsing software: You can configure your browser software so that Cookies are saved on your Device or, conversely, so that they are rejected, either systematically or depending on their issuer. You can also configure your navigation software so that the acceptance or rejection of Cookies is offered to you from time to time, before a Cookie is likely to be saved on your Device. For more information, see “How to exercise your choices, depending on the browser you use?” below.

(a) Agreeing to Cookies:

The saving of a Cookie on a Device is essentially subordinate to the user’s desired use of the Device, which he or she can express and modify at any time and free of charge through the choices offered by the Device’s browser software. If you have accepted the saving of Cookies on your Device in your browser, Cookies embedded in the pages and contents you have viewed may be stored temporarily in a dedicated area of your Device. They will be read only by their issuer.

(b) Refusing Cookies:

If you refuse to allow Cookies to be saved on your Device, or if you delete those which are saved, you will not be able to benefit from a certain number of features which are necessary to browse certain parts of our Site. For example, if you try to access our content or services which require you to identify yourself. This would also be the case if we - or our service providers - could not recognise, for technical accounting purposes, the type of browser used by your Device, its language and display settings or the country from which your Device appears to be connected to the internet.

If applicable, we accept no liability for the consequences of the poor functioning of our services resulting from our inability to save or refer to the Cookies required for their operation and which you have refused or deleted.

(c) How to exercise your choices, depending on the browser you use?

The settings of each browser are different when it comes to managing Cookies and your choices. It is described in the help menu of your browser, which will help you to understand how to change your settings for Cookies.

For Internet Explorer™: For Safari™: htttp:// For Chrome™: For Firefox™: For Opera™: Etc.

(d) Disabling third-party Cookies

Disabling third-party Cookies enables you to only accept Cookies issued by the site You also have the option to disable, delete or limit them by following the guidelines below (different procedures depending on your browser):

  • Chrome
    • In the Chrome menu, choose “Settings”;
    • Click on “Show advanced settings”;
    • Go to the “Privacy” section;
    • Click on “Content settings”;
    • In the “Cookies” section (first line), tick the box “Block cookies and data from third-party sites”;
    • Save the changes by clicking on “OK”.
  • Firefox
    • On the Firefox homepage, click on “Settings”;
    • Choose “Privacy”;
    • In the “History” section, choose “Use custom settings for history”;
    • From the drop down menu “Accept third-party cookies”, choose “Never”;
    • Save the changes by clicking on “OK”.
  • Internet Explorer
    • In the Internet Explorer menu, go to “Internet options”;
    • In the “Privacy” tab, click on “Advanced”;
    • Tick the box “Ignore automatic cookie management”;
    • Then choose “Accept” for internal cookies and “Refuse” third-party cookies;
    • Save the changes by clicking on “OK”.
  • Safari
    • In the Safari menu, choose “Preferences”;
    • Go to the “Security” tab;
    • In “Accept cookies”, choose “Only from sites I visit”.

4.3 What are Cookies accompanying our advertising content distributed by third parties used for?

When you access a site/application which contains advertising space showing one of our adverts, this advert may contain a Cookie. Subject to your settings, this cookie may be saved on your device and allow us to recognise the browser of your Device during the validity period of the relevant Cookie. Cookies embedded in our advertising shown by third parties are used for the purposes described below, subject to any choices you have made, which are the result of the settings of your browser software used during your visit to our Site, which you can change at any time.

If your Device allows them to be saved, subject to any choices you have made, the Cookies we issue enable us:

  • to count the number of displays and activation of our advertising content shown on third-party sites/applications, to identify this content and these sites/applications, to determine the number of users who clicked on each content
  • to calculate the sums due to the players within the advertising chain (communication agency, advertising agency, site/media showing the advert) and to establish statistics
  • to adapt the presentation of the Site to which our advertising content leads, according to the display preferences of your Device (language used, display resolution, operating system used, etc.) during your visits to our Site and depending on to the hardware and the viewing or video software which your Device uses; according to the location data (longitude and latitude) transmitted to us (or to our service providers) by your Device with your prior agreement
  • to follow the subsequent browsing of your Device on sites/applications or on other advertising content

4.4 What is the benefit of seeing adverts which are tailored to your browsing?

Our aim is to show you the most relevant adverts possible. To this end, Cookies make it possible to determine in real time which advertisement to display on a Device, depending on recent browsing on one or several sites or applications.

4-5 If you share the use of your Device with other people

If your Device is used by more than one person and if the same Device has more than one browser, we cannot ensure that the services and advertisements intended for your Device correspond to your own use of this Device, rather than that of another user of the Device.

As the case may be, sharing the use of your Device with others and configuring your browser settings for Cookies are your free choice and your responsibility.

4.6 Personal Data and Browsing Information

We may adapt the offers and advertisements for you based on information about your Device’s browsing on our Site or within sites or services.